This course is created to help those who want to develop greater confidence and skill in dealing with difficult people at work.  Whether you are dealing with parents, colleagues, supervisors, or students this course will equip you with a set of tools to handle those ‘tricky’ situations effectively.


You will learn how to create an environment that is friendly, supportive, and successful and will be equipped with tools to enable you to create a friendly and stress-free working setting.

Dealing with Difficult People

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